Reference

How l44 Handles Your Personal Information

This Privacy Policy covers what data we collect when you use your l44 account, how we use it, and the steps we take to keep it secure. Access to our platform depends on your local law and eligible regions in Bangladesh.

Account data protectionbKash, Nagad, Rocket wallet privacyYour right to access your dataCookie and device data clarityDirect contact for data requests
l44 How l44 Handles Your Personal Information
DATA REQUEST CONTACTS

Reach Us About Your Privacy Rights

If you want to review, correct or remove the personal data we hold on your account, our support team handles these requests directly. You can contact us through live chat from your account dashboard, by email at the address shown in your account settings, or through our help desk ticketing system. We aim to respond to all data-related requests within a reasonable timeframe, and we will confirm receipt of your request before we begin processing it.

Live Chat Access live chat from your account dashboard at any time. Mention your registered email and the data you want to review or update.
Email Support Send your data request to the support email listed in your account settings. Include your account username and the specific data concern.
Help Desk Ticket Submit a ticket through the help desk section of your account. Tickets let you track the status of your data request from start to finish.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We apply several layers of account protection to keep your personal data and wallet details safe. Encryption is applied to all data in transit, and your bKash, Nagad or Rocket wallet details are never stored in plain text on our systems. Cookies on our platform are used for session management and to remember your account preferences — not for selling data to advertisers. You can adjust cookie preferences through your browser settings at any time.

Data Encryption All account data, including wallet details linked to bKash, Nagad or Rocket, is encrypted during transmission and stored with access controls in place.
Cookie Policy We use session cookies to keep you logged in and preference cookies to remember your account settings. No advertising cookies are placed without your awareness.
Data Retention We retain account and transaction records for as long as your account is active and for the period required by our internal compliance process after closure.
Requesting Changes You can request a copy of your data, ask us to correct inaccurate details, or ask for account data removal by contacting our support team directly.

Common Questions About Your Data and Privacy Rights

These questions cover what your data is used for, how your bKash, Nagad and Rocket wallet details are handled, and how to exercise your rights under this policy. Availability of our platform depends on local law and eligible regions.

We collect your name, email address, phone number and the wallet details you use — such as your bKash or Nagad number — to verify your identity and process transactions.

We share wallet data only with the relevant payment processor to complete a transaction you initiated. We do not sell or share your wallet details with advertisers or unrelated third parties.

Contact our support team via live chat or the help desk ticket system. Provide your registered email, and we will compile and send you a summary of your account data.

Yes. Submit a data removal request through our support channels. We will process it in line with our retention obligations and confirm once the removal is complete.

We use session and preference cookies to manage your login and account settings. Adjust or block them through your browser settings; this may affect some account features.

This policy applies where access to our platform is permitted under your local law and eligible regional rules. Where local regulations differ, those rules take precedence over our general policy.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.